Terms of Service
Please read these terms carefully before using our products and services
Important Legal Notice
These Terms of Service govern your use of The AYRA International website and purchase of our outdoor products. By accessing our site or purchasing our products, you agree to be bound by these terms.
Agreement to Terms
By accessing and using the website of The AYRA International or purchasing any of our products, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Our Products Include:
Tensile Structures
- • Car Parking Structures
- • Industrial Structures
- • Restaurant Shades
- • Swimming Pool Covers
Tents & Shelters
- • Outdoor Tents
- • German Hanger Tents
- • Gazebos & Pagodas
- • Car Sheds & Cottages
Inflatables
- • Air Balloons
- • Bouncy Castles
- • Tarampolines
- • Promotional Balloons
Products and Services
The AYRA International specializes in manufacturing and supplying premium outdoor structures and solutions:
Commercial Solutions
- Custom tensile structures for shopping malls, restaurants, and industrial facilities
- Large-scale car parking shade solutions
- Swimming pool covers and shade systems
Residential Products
- Garden umbrellas (Luxury & Outdoor)
- Tents, gazebos, and pagoda structures
- Inflatables and recreational products
Product Specifications
All product specifications, dimensions, and materials are subject to change without notice. Images are for illustrative purposes only. Actual products may vary slightly in appearance.
Ordering and Payment
| Payment Method | Terms | Processing Time |
|---|---|---|
| Bank Transfer | 50% advance, 50% before shipment | 1-2 business days |
| Credit/Debit Card | Full payment for confirmed orders | Instant |
| Letter of Credit | For international orders only | 3-5 business days |
| Financing Options | Available for bulk commercial orders | 5-7 business days approval |
Order Process
- 1 Submit inquiry or quotation request
- 2 Receive detailed proposal with specifications
- 3 Confirm order and make payment
- 4 Production and quality check (15-45 days)
- 5 Shipping and installation
Delivery Timeline
Standard Products
Ready-made umbrellas, small tents: 7-14 days
Custom Structures
Tensile structures, large tents: 30-45 days
International Orders
Additional 15-30 days for shipping and customs
Warranty and Returns
Standard Warranty
5 years on fabric and structural components
All ProductsPremium Warranty
10 years on commercial tensile structures
Commercial GradeSupport
Lifetime technical support and spare parts
OngoingReturn Policy
Custom Products
Custom-made tensile structures, tents, and inflatables cannot be returned unless defective.
Standard Products
Ready-made umbrellas and small products may be returned within 14 days if unused and in original packaging.
Defective Items
Report defects within 7 days of delivery. We will repair, replace, or refund at our discretion.
Intellectual Property
Copyright
All content on this website, including product designs, images, specifications, and technical documents, is the exclusive property of The AYRA International.
- Product designs and specifications are protected
- Photography and marketing materials are copyrighted
- Technical documentation cannot be reproduced without permission
Trademarks
"The AYRA International" and our product names are registered trademarks.
Registered Trademarks
The AYRA International® • German Hanger Tent® • TensilePro®
Product Lines
All product names and model numbers are protected
⚠️ Restrictions
You may not:
- Copy or replicate our product designs
- Use our trademarks without authorization
- Reverse engineer our products
- Resell our products under different branding
Limitation of Liability
Important Legal Disclaimer
The AYRA International shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services.
Exclusions
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Improper Installation
Damage due to incorrect installation by third parties
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Force Majeure
Natural disasters, extreme weather conditions, or acts of God
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Unauthorized Modifications
Alterations made without our written consent
Maximum Liability
Of the product purchase price
Maximum liability limited to the amount paid for the specific product
Contact & Dispute Resolution
Address
The AYRA International
C - 8B, Jhundpura, Jhundpura Village, Sector 11, Noida, Uttar Pradesh 201301